Shipping range
Taiwan
- Provides delivery to Taiwan's main island and outlying islands, including remote areas such as Penghu, Kinmen, and Matsu.
- Shipping time may be slightly delayed depending on the region, please forgive me.
internationality
- Hong Kong and Macau: Use SF Express and freight collect.
- Other areas: Only ships to countries/regions with postal services and the following shipping methods are available:
- EMS Express: Suitable for time-sensitive needs.
- Air Parcel: Economical and suitable for general shipping needs.
- International ePacket: The service is only available in Singapore, Japan and South Korea. It is temporarily not available in other regions due to the risk of missing parts or administrative efficiency issues.
- FEDEX International Express:
- Suitable for urgent needs, providing faster global shipping services, the transit time is approximately 1-7 working days, the actual time depends on the destination.
- FedEx shipping rates are a sliding scale and will not be displayed in the checkout system. If you want to use FedEx for shipping, please check out and send it first.don't pay, and write to juspirittw+customer@gmail.com Contact us to confirm final shipping amount.
Shipping method and shipping time
Taiwan
- Mailing service:
- The shipping fee is NT$65 for a single order with a minimum amount of NT$1,000 Enjoy free shipping.
- Shipping time: approximately 1-5 working days.
- Supermarket pickup:
- The shipping fee is NT$65 for a single order with a minimum amount of NT$1,000 Enjoy free shipping.
- We provide pickup services at 7-11, FamilyMart, Lairif, and OK supermarkets across Taiwan, and the delivery time is approximately 2-3 days.
International shipping
- Hong Kong and Macau are shipped via SF Express
- Shipping charges are calculated based on weight and destination, and the basic price usually starts at HK$26.
- Shipping time is approximately 5-7 working days.
- Shipping times to other countries/regions vary depending on the service type selected and destination:
- EMS Express: About 5-10 working days.
- Air Parcel: About 10-20 working days.
- International ePacket: Only for Singapore, Japan and South Korea, shipping time is about 7-14 working days.
- FEDEX International Express: approx 1-7 working days, the specific time depends on the destination.
Free shipping policy
Taiwan
- Single order amount is full NT$1,000 Enjoy free shipping now
- Including Taiwan’s main island and outlying islands
Excepted goods
- Some products are not eligible for the free shipping policy, and relevant information will be clearly marked on the product page.
- If the order contains exceptional items and the non-exception items in the same order do not cover the free shipping amount, the shipping fee will be added manually by the backend after the order is established without prior notice.
Order and address issues
- Please make sure your shipping address is correct, it cannot be changed after shipment.
- If you are experiencing delivery issues with your local postal system, please contact us for assistance.
- If after shipping you within two weeks If you have not received the goods, please contact us immediately.
Returns, Exchanges and Risk Statement
Overseas return and exchange policy
Due to the complicated and high-cost overseas return and exchange procedures, we are unable to accept returns and exchanges for overseas orders, please forgive us.
Shipping Risk Statement
Please note that shipping items overseas involves a higher risk. If the goods are damaged during shipping, the buyer is responsible for the related losses. We recommend choosing a stable and reliable shipping method to reduce risks.
contact method
- phone:+886-900-205-436(Fastest contact method)
- Email: juspirittw+customer@gmail.com
If you have any questions, please feel free to contact us and we will serve you wholeheartedly.