1. This service is exclusive to Tenny Pen purchased in our store
2. When placing an order, you must order it together with the product itself.
3. Please complete payment first. If you want to engrave, please do not choose cash on delivery!
4. It takes 5 working days to engrave and will be shipped on the same day of arrival.
5. Position: The lettering default is the end of the pen, and can be defaulted to horizontal, but the lettering direction can be selected.
6. Number of words: 8 Chinese characters, 20 English characters (including spaces and punctuation)
7. Font color: dark brown for wood, golden brown for horns
8. The laser engraving effect will vary depending on the wood and color.
9. Natural materials, each model is different, and the color or part cannot be specified.
10. Once the product has been customized, it cannot be returned or exchanged.

• Precautions:
  • File format: Generally, only text can be engraved, and special characters such as hearts, stars, triangles, crowns and other patterns cannot be laser engraved. If a company's business number needs to be engraved with a LOGO, please provide the Adobe Illustrator file.
  • Please do not engrave too complex Chinese characters, which may cause the font to be blurred. 
  • Special pen models, pen caps or pen bodies have embossed engravings or uneven surfaces and cannot be engraved. 
  • For products customized using this service, returns or exchanges will not be accepted after-sales, and the design and wording cannot be changed multiple times midway, so please think twice. Therefore, if you need to use engraving services, please confirm your need before purchasing;

If you have urgent orders, special needs, company names, gift merchants, etc., please contact our company for details.

Notice

• Please read our store's precautions before placing a purchase.
• Because shooting and various types of monitors mustThere is color difference, the picture is for reference only, please refer to the actual product received for the color. Returns and exchanges due to color difference will not be accepted as a defect.
• The flow of goods is large. If there is a shortage of goods, our store reserves the right to accept or reject orders.